Privacy Policy

Sublime 3D Game Studio provide a real-world augmented reality platform designed to enable you to interact in a shared world that seamlessly blends with the real world. For this Sublime 3D Game Studio need your information. Protecting your privacy is very important to us. We only use your information where we have a legal basis to do so. This Privacy Policy will help you understand what information we collect, how we use it, and what happens when you play any of our games or use any of our apps, use our website, buy from us, or attend a live event. Selection and Promotions ("Services").

Our Privacy Policy is designed to give you a full understanding of the steps we are taking to protect the personal information you share with us, and we always encourage you to read it in its entirety. However, younger players may wish to review our "Privacy Explorer" page for the highlights of this policy.

You should also read our Terms of Service, which set out your contract with us when you use our services.

1. Other Information we collect when you use our products

By downloading our game, you allow us to collect and use your gaming related player data (e.g. player name/ID, level, results, achievements, images, information, documents) for staging the game; in other words, to offer you a safe, smooth, efficient and customized gaming experience. We will use this gaming related player data for technical and communicative setup, and for our games to be further developed. We do not collect any personal data about you, i.e. we don’t collect or store any personal information that would allow us to identify you as an individual. We care about offering you a fun gaming experience and for this, we require no personal data to be disclosed.

2. Collected information may be used in the following ways

(A) REGISTRATION INFORMATION:

(i) to create your profile and so you can access our Products;

(ii) to identify you when you sign-in;

(iii) to give you access to your user preferences;

(iv) to contact you for your views on our Products;

(v) to notify you of changes or updates to our Products;

(vi) for marketing purposes, based on your communication preferences.

(B) BILLING INFORMATION:

(i) to verify your purchase of our Products and process any refunds;

(ii) to reply to any queries and questions and to resolve problems;

(iii) to carry out analysis and research to develop our Products;

(iv) to protect you and our Products by seeking to detect and prevent fraud or other acts in breach of our user agreements or policies relevant to our Products.

(i) to provide you with an optimal experience;

(ii) to understand how you interact with our Products

(iii) to provide Products you request;

(iv) to measure and analyse the use and effectiveness of our Products;

(v) to understand which of your devices are using our Products and playing our videogames;

(vi) to provide safe and fair gaming environments;

(vii) to customise and optimise the targeting of our advertising both within our Products and across our websites;

(viii) to operate and improve our Products;

(ix) to fix errors.

(D) FEEDBACK / SURVEYS / USER RESEARCH:

(i) to reply to your questions or queries;

(ii) to record comments and information which you provide on our gaming forums;

(iii) to conduct analysis and research to improve and develop our Products.

(E) THIRD PARTY INFORMATION:

(i) to enable us to provide tailored offers to you;

(ii) to facilitate sharing on social networks;

(iii) to facilitate your gameplay.

(F) INFORMATION FROM PUBLICLY AVAILABLE ONLINE SOURCES:

(i) to understand the community sentiment about our Products.

(G) INFORMATION ABOUT YOUR USE OF OUR PRODUCTS:

(i) to track the performance of our Products;

(ii) to communicate with our platform operators and partners;

(iii) to improve our advertising and targeting systems.

(H) INFORMATION ABOUT YOUR PARTICIPATION IN SWEEPSTAKES:

(i) to verify your identity; and

(ii) to distribute prizes to you.

(I) INFORMATION ABOUT YOUR USE OF SOCIAL MEDIA PLUG-INS:

(i) to allow you to easily share our content via social media platforms.

(J) INFORMATION FROM ANTI-CHEAT AND ANTI-HACKING TECHNOLOGIES: :

(i) to detect illegal or malicious activity in our Products.

(K) INFORMATION FROM LIVE-OPS SOFTWARE:

(i) to provide certain in-game features and functionality.

(L) INFORMATION FOR USER ACQUISITION AND CORE / CUSTOM / LOOKALIKE AUDIENCES:

(i)to acquire new users for our Products, to measure the performance and effectiveness of our marketing campaigns and help us build Core, Custom and Lookalike Audiences for analytics and marketing purposes.

3. Third party account data

The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.

We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.

- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.

- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.

- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.

- Other Automatically Collected Info:

Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers

The following information may be collected while you use the Services:

- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),

- Precise geo-location data (GPS, with your consent)

Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.

4. Age&Children

Our Services are not intended for children.

We have implemented age-gate to its games to verify players’ age. Even if you are below the age needed for providing a valid consent for targeted advertising, profiling and geolocation, you can continue accessing our Services. However, there will be no profiling, targeted advertising or geolocation tracking, Our Services will then only contain contextual advertising. We will only collect data, on players under 13 years of age, (or under 16 in certain jurisdictions in the European Union), when it is needed to provide the service and ensure that they are protected in accordance with the applicable privacy laws.

If you are above 13 years of age, (or above 16 in certain jurisdictions in the European Union), we may offer the option to connect with Facebook. In this situation please refer to Facebooks privacy policy.

If you are a parent or legal guardian of a child under the age of 13 (or under 16 in certain jurisdictions in the European Union) who uses our Services, please contact us, if you have any questions or comments. On your request we will delete your child’s personal information if we are able to identify your child, unless you provide us with your verifiable consent for your child to continue to use our games.

5. How long we will keep your Personal Data

We keep your Personal Data for as long as we need to provide the Services to you and fulfil the purposes set out in this Privacy Policy. This is also the case for anyone that we share your information with and who carry out services on our behalf.

When we no longer need to use your Personal Data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer be associated with you. When removing Personal Data, we will take commercially reasonable and technically feasible measures to make said Personal Data irrecoverable or irreproducible.

6. How we protect your information

We have put in place reasonable controls designed to help safeguard the personal information we collect via our products. However, no security measures are perfect and we cannot assure you that personal information that we collect will never be accessed or used in an unauthorized way.

7. Contact

If you have any questions about this document, please contact: nenostreamtech@gmail.com